Global Services and Support

At the TRAC Group, we believe our job isn't finished until you can do your job better. We do that by supplying the highest-quality products possible, then backing them up with service and support dedicated to meeting your needs.

• Training
• Technical Support
• Breakdown Service
• Service Contracts
• Preventative Maintenance
• Spare Parts Service

TRAC Group offers a comprehensive customer service facility from a dedicated technical support and administration team using state of the art technology. Our secure Customer Login Area ensures up to date information about your projects and our services 24 hours a day, 7 days a week.

We offer the full range of preventative maintenance contract options and breakdown cover plus spares / repairs and re-calibration services. Our engineers and partner companies travel globally supporting over 400 pieces of automated machinery and providing installation and training services throughout the world.

Our service department in conjunction with our design engineers also offer upgrade and refurbishment packages to existing equipment.